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Knowledge Hub

Frequently asked questions
Open Access allows consumers to buy electricity directly from power producers instead of relying solely on the local utility, enabling cost savings and flexibility in power sourcing.
The Open Access application involves submitting applications to MSEDCL, obtaining NOCs, scheduling agreements, and SLDC approvals. Our team handles the end-to-end process to ensure timely access.
A PPA is a legal contract between a power generator and buyer. It outlines energy rates, duration, and terms, essential for Open Access and renewable energy projects.
An energy audit analyzes your energy usage to identify inefficiencies and recommend solutions for reducing consumption and lowering electricity bills.
Contact us today to schedule your energy audit and start saving on energy costs!
BEE-accrediated auditors ensure compliance with regulatory standards and provide reliable, accurate energy-saving recommendations, especially for designated consumers.
Get in touch with our BEE-accrediated experts to maximize your energy savings.
In a captive plant, the consumer owns 26% or more of the project and uses 51% of the power generated. Group captive involves multiple consumers meeting these ownership and consumption thresholds collectively.
Yes, you can avail both solar and wind Open Access, subject to MSEDCL and SLDC approvals, helping diversify energy sources and maximize savings.
Contact us to explore your Open Access options and optimize your energy mix.
You need to submit an application with a revised load study, justification, and updated electrical drawings. CEIG and utility approvals may also be required.
The timeframe varies, but typically it takes 30–90 days, depending on voltage level, load requirement, documentation, and MSEDCL's internal processes.
Yes, refunds are possible under certain conditions such as network strengthening or capacity creation for common use. We help file and track such claims.
Let us assist you with your refund process – get in touch today!
A low power factor leads to higher demand charges and penalties, and can cause voltage drops, overheating, and reduced lifespan of electrical equipment.
Installing APFC panels or capacitor banks improves power factor, reduces penalties, and enhances overall electrical efficiency and stability.
Get a free consultation to optimize your power factor and lower your electricity bills.
Harmonic studies identify electrical distortions caused by non-linear loads. It's vital for ensuring compliance with utility norms and preventing equipment damage.
MSEDCL mandates THD (Total Harmonic Distortion) to be within acceptable limits (The acceptable voltage THD ranges from 1.5% to 8% depending on the voltage level). Harmonic filters may be required to comply with grid standards.
Contact us for a comprehensive harmonic study and ensure compliance with MSEDCL regulations.
Controlling THD within the accepted limits plays a major role in maintaining good power quality and protecting equipment that reacts to electrical disturbances. Lower THD levels reduce heating problems, cut down on failures, and support adherence to IEEE 519 guidelines—key factors for a stable and economical electrical setup.
Thermography checks for abnormal heating in electrical panels with the help of infrared cameras. Having this test done once a year reduces the chances of faults and fire hazards.
Set up a thermography check if you want your electrical setup to stay safe and efficient.
Yes, improving power factor reduces demand charges, avoids penalties, and improves the energy efficiency of your facility.
CGRF is a state-level body where consumers can lodge complaints against DISCOMs like MSEDCL for billing or supply issues, offering a free resolution platform.
Reach out to us if you need assistance in filing a petition with CGRF for dispute resolution.
When the CGRF outcome isn’t acceptable, the next step is the Electricity Ombudsman. A written appeal can be made within 60 days from the CGRF decision.
You can reach out if you want support in putting the petition together.
MERC acts as the final authority for electricity issues in Maharashtra. When a dispute isn’t resolved through the CGRF or the Ombudsman, it can be taken to MERC for review.
Contact us if you need support with the MERC petition process.
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